18+ policy
Responsible Play
Levqio Row offers an optional 18+ gaming floor as part of its evening program. Gaming is separate from guest stays, involves financial risk, and never guarantees favorable outcomes. This page outlines our commitment to responsible play.
Core principle
No guaranteed wins. Ever.
All gaming outcomes are determined by chance and established house rules. Levqio does not promise, imply, or advertise guaranteed wins, favorable odds, or returns of any kind. Past performance does not indicate future results. Play only with money you can afford to lose.
Age & access
- The gaming floor is restricted to individuals 18 years of age and older
- Valid government-issued photo ID is required at entry
- Minors are not permitted on the gaming floor at any time
- Gaming is entirely optional — no stay requires gaming participation
- Guest suites, dining, and wellness areas contain no gaming activity
Player protection tools
Levqio provides the following tools on request, available through guest services or the responsible play desk on the gaming floor:
- Self-exclusion — voluntarily ban yourself from the gaming floor for a defined period
- Deposit limits — set daily, weekly, or monthly spending caps
- Session time limits — receive alerts and automatic reminders
- Cooling-off periods — take a mandatory break from gaming activity
Signs of problem gaming
If you or someone you know experiences any of the following, consider seeking help:
- Spending more money or time on gaming than intended
- Chasing losses or borrowing money to continue playing
- Neglecting work, relationships, or personal responsibilities
- Feeling anxious, irritable, or restless when not gaming
- Lying to others about the extent of gaming activity
Problem gaming is treatable. Reaching out is a sign of strength, not weakness.
External support resources
| Organization | Contact | Availability |
|---|---|---|
| National Problem Gambling Helpline | 1-800-522-4700 | 24/7 confidential support |
| Gamblers Anonymous | gamblersanonymous.org | Peer support meetings worldwide |
| NCPG — National Council on Problem Gambling | ncpgambling.org | Resources and treatment referrals |
Our commitment
Levqio Row treats responsible play as a structural requirement, not a footnote. The gaming floor is physically separated from guest accommodations. Staff receive training to recognize signs of distress and intervene appropriately. Marketing for the gaming floor never promises outcomes or uses language suggesting guaranteed returns.
Stays and gaming are independent experiences. A suite reservation does not include gaming credits, comps tied to play volume, or any incentive that encourages extended gaming sessions.
For questions about this policy, contact [email protected] or visit the responsible play desk on the gaming floor during operating hours (daily, 4:00 p.m. – 3:00 a.m.).